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  • We're a marketing agency led by Rob "The I-marketing Czar" Bunting offering online marketing strategy and campaign management for paid search (PPC), SEO, email and banner campaigns along with website traffic analysis.

Paid Search Advertising (PPC)

August 22, 2007

Paid Search is Too Expensive. Not!

Over the past year I’ve seen a whole bunch of articles regarding the rising costs of paid search advertising, primarily as more mainstream advertisers come onboard and drive up click costs.  Some of these articles focus on the percentage or real dollar amount of the increase in average click costs and describe about how this huge “inflation” in paid search means that the ROI (Return on Investment) of paid search isn’t as good as it used to be.  The implied, or in some cases stated, message being that paid search is too expensive to be cost-effective anymore.

 

While there’s no doubt paid search advertising costs have gone up, I think it’s important to understand a) where we started from and b) how this fits into the overall online advertising landscape today. 

 

You may ask yourself: “How did I get Here?”

Paid search click costs have gone up from where they started because they had no where else to go.  For the first few years after GoTo.com began offering paid search advertising in 1997 the minimum bid was a penny, and since it was a brand new medium with few advertisers, you could be #1 for lots of search terms, for just that – a freaking penny per click!  In 2000 when I was managing the paid search campaign at PlanetFeedback I was #1 for most of my terms and driving a couple hundred people a day to the site at an average cost of 4 cents.  Paid search bid inflation has hit some industries harder than others; even today I have one client who is only paying an average of 8 cents per click to drive targeted visitors to their site.      

 

In the past paid search was like fishing in a barrel, it was hard not to reel in a big catch of visitors and be successful at it because the costs were so low.  Even if your site wasn’t very well designed, your boss was obsessed with being #1 for a certain term regardless of cost or both; you could still generate decent results without a lot of effort.   Now that the effectiveness of paid search (and Google’s subsequent awesome financial results) have been reported to no end and hundreds of thousands of advertisers have entered the fray, it is tougher to get the same kind of gaudy results we did in the halcyon days of penny clicks.  That being said, if you have clear performance goals in mind (such as a specific acquisition cost target) and manage your paid search campaign with those in mind, you can still achieve great results, though it does takes more work than in the past.

 

You may ask yourself: “Where is that great online ROI?”

So paid search costs have gone up and the ROI isn’t what it used to be seven or eight years ago, the real question advertisers should be asking is: Where can I get the best bang for my buck right now?  Check out this eMarketer artcile from February with the results of a recent survey of online advertisers by ad:tech and Marketing Sherpa and you’ll see that when asked what form of online advertising provides the best ROI, paid search was #1 for the second year in a row.  (Search engine optimization (SEO) was third by the way, so remember that the next time someone tells you they do SEO but can’t afford a paid search campaign).

     

It’s important to note these results aren’t hype from Google or Yahoo’s CEO, but unbiased reporting from the online marketing professionals like me who are responsible for producing results for their clients.  Right now I’m managing paid search campaigns for almost all of my clients for one simple reason - it continues to produce the best ROI.  When something comes along that consistently produces better ROI, I’m all over it.

 

Rob Bunting

Czar, Cincinnati I-marketing Group

robbunting@gmail.com

513-481-5689

June 20, 2007

Google Ticks Off eBay - and finds out partnerships can be difficult

As detailed in this Clickz article Last week eBay pulled its advertising on Google Adwords and while their spokesperson claimed it was the result of eBay doing optimization testing and choosing to reallocate their marketing dollars, the blogosphere has another theory.

Google has been pushing it's Google Checkout payment service, which competes with eBay's PayPal.  Well eBay wants folks to of course, use PayPal, so they do not allow people to use Google Checkout on eBay.  So Google, posted an invitation on their Google Checkout Blog invited eBay sellers attending the eBay Live conference in Boston last week to a party with the theme "Let Freedom Ring" and described the party as a "celebration of user choice."

eBay was not happy about this and pulled all of its advertising on Google, which by some estimates is just under a cool million dollars a day.  Google cancelled the party but still has some fence mending to do.

I understand Google wants to promote Google Checkout, but ticking off such an important (and lucrative) partner and advertiser as eBay with such a blatant dig seems like a really bad idea to me.  Of course Google has been singularly independent and successful to this point, but as Google branches out its businesses and expands into so many other areas they better getting used to working and playing well with others. 

What do you think?  Was Google out of line?  Or, do you think Google was right to promote Google Checkout this way and eBay should chill out a bit?